I was always kept well informed and have been very happy and satisfied with the way you have dealt with my claim.
Stephen Woodrup, Woodrup Cycles
The service I received was faultless. From the initial advice, during which the potential for success and potential pitfalls were thoroughly explained, I really cannot overstate how happy I am with the outcome and how the claim was dealt with. My initial reservations (..an initial desire to ‘go it alone’) were quickly dispelled and I couldn’t be happier. Thank you.
Tom Glandfield
All your letters were very clear and to the point. You give a superbly professional and very knowledgeable service.
Dominic O'Brien
A great amount of time was taken on the telephone to explain the procedure and ensure that I understood. I received plenty of letters keeping me updated and all my telephone queries were answered very promptly in a polite and helpful way. I had complete trust in you at all points through the claim.
Sarah Maguire
In the press they are critical of people using claims firms on a ‘no-win, no-fee’ basis. This has been my first claim and in my view, without your expertise, I would have got nowhere. From the outset the insurance company was very slow to accept liability even with an open and shut case. It is reassuring to know that, whatever the final settlement, it is 100% and clear to understand and not having to worry about costs being deducted.
Any friends unfortunate to be in the position I was in will receive a recommendation to come to your firm; you have a very good understanding of cyclists’ issues.
P.M. Walkley
Many thanks for the excellent service you and your team have provided. Your reputation was recommended to me beforehand but you certainly exceeded my expectations.
Matt Kettel
I’m relieved to have engaged a firm which understood the needs of cyclists and would have no hesitation in recommending you to others.
Neil Appleby
Jon [Lear] explained everything very clearly at the beginning when it was a difficult time for me. Knowing my claim was being handled so professionally was a big weight off my mind. I felt very well-informed throughout and everything was explained to me very clearly and simply, so I understood fully all the steps of the process. I wouldn’t hesitate to recommend you service to others.
Ruth Ancliff
Fantastic service. We could not have asked for better.
Paul Davis
Thank you very much for your excellent service. I had heard you were good and are pleased that you lived up to it. At Pearsons we will continue to recommend you to any client who has had an accident. Thank you again.
Guy Pearson - Pearsons Cycles
Professional & Proficient
Matt Ashman
Very thorough and professional, again.
Chris Wood
Very satisfied. Very helpful and professional, but friendly the whole way through.
Colette Clapham-Dickenson
Aidan was clear, professional, efficient and quick to respond throughout.
Giles Stumpe
Just a short note to thank you for the excellent service that I have received from you and your firm. You have, since the start of my accident claim, given me professional and sound advice. I have always felt that you have placed my interests as a client first, before any other considerations. You placed no pressure on me to settle the claim early before I knew how my injury would recover. I would have no hesitation in recommending Bikeline to anyone else should the unfortunate need arise.
K A Jackson
I am very happy with all aspects of how my claim was dealt with. The support throughout was amazing.
Amanda Robinson
Great service 10/10
Keith Jagger
Aidan explained everything very thoroughly without putting any undue pressure on to proceed with a claim.
David Sparshott
I really can’t praise or thank everyone concerned enough - would have struggled so much without your help.
Alan Norton
Better result than I had hoped for. Given good, realistic advice throughout.
Jeremy Hogg
Very thorough with understanding of the needs of a cyclist.
Peter Smith
Excellent service, well done. If needed I would use your Firm again. Thank you.
Andrew Greenwood
The claim was expertly dealt with. I thank Aidan and the Alyson France team for their professionalism and attention to detail.
Steven Hendon
I’m very happy with the service & the outcome
Hugh Davies (Port Talbot Wheelers C.C.)